Returns & Exchanges
We want you to be completely satisfied with your Rosefield purchase, which is why we offer a 30-day return window for all unworn items in their original packaging. Please note that personalized jewelry and final sale items are not eligible for return or exchange.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Securely pack your items in their original Rosefield gift box and placing them inside a sturdy shipping carton to prevent damage during transit.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via the portal and affix it clearly to the outside of your return parcel.
- 4.Drop Off and Track
Hand over your package to the designated courier service and retain your tracking receipt until your refund has been processed.